📦📦 We offer shipping exclusively within the United States.
📦 Domestic Transit, Handling, & Order Cut-Off Times:
- Transit time spans 5-8 Working Days (Monday to Friday).
- Handling time ranges from 1-3 Working Days (Monday to Friday).
- Order cut-off time is 5:00 pm (GMT-05:00) Eastern Standard Time (New York).
📦 Delivery Terms: We utilize FedEx and UPS Shipping for product delivery.
📦 Shipping Costs for 2D products:
- Enjoy free shipping for all orders over $100, or opt for standard shipping at $7.99 (Shipping time: 5 – 8 days).
- All prices and figures are denoted in USD dollars.
*Kindly note that for 3D All-over print products, the shipping time will be different from our usual shipping time (2D printing products):
- Transit time spans 6-13 Working Days (Monday to Friday).
- Handling time ranges from 1-5 Working Days (Monday to Friday).
- Processing order 1-3 Working days (Monday to Friday).
- Order cut-off time is 5:00 pm (GMT-05:00) Eastern Standard Time (New York).
📦 Tax: We do not impose any membership charges.
📦 Change Of Address: Once in transit, the delivery address cannot be altered. If changes are necessary, kindly reach out to us within 24 hours of placing your order at support@cooldesignshirts.com or call us at +1 209-690-7197.
📦 Multiple Addresses: We do not facilitate shipment to multiple addresses for a single order. For deliveries to multiple addresses, please place separate orders via email at support@cooldesignshirts.com or call us at +1 209-690-7197.
📦 Wrong Address: In the event of providing an incorrect address during checkout resulting in product return, you will be responsible for all shipping costs for resending the product. Kindly contact us at support@cooldesignshirts.com or call us at +1 209-690-7197‬.
📦 Delays: While rare, delays may occur. Should the order be delayed beyond 11 business days, we will promptly notify you.
📦 Tracking An Order: Upon shipment, your order is equipped with a tracking number, enabling you to monitor its progress until delivery. Visit our Order Tracker Page for tracking – Track Here
📦 Parcels Damaged In Transit: Should you discover any transit-related damages, kindly reject the package from the courier if feasible and contact our customer service. For packages delivered without your presence, reach out to customer service for further assistance via email at support@cooldesignshirts.com or call us at +1 209-690-7197‬.
📦 Customer Support: Email: support@cooldesignshirts.com
Phone: +1 209-690-7197
Address: 500 Delaware Ave, Wilmington, DE 19801